Lifetime exchange and buy back

Lifetime Exchange and Buy-Back

What is Lifetime Exchange and Buy-Back Policy?

In case you have a change of heart and wish to return the product to us after the expiry of Easy Returns and Exchange Policy, we’ll happily exchange it for you or offer you a refund on the basis of the current market value of all the materials used in the product. No making charges/ stamping charges/ design charges will be refunded or exchanged for.

 

·         For all Jewellery – 80% of the prevailing market value of materials (metal, diamonds and gemstones) used in the product. No making charges/ stamping charges/ design charges will be paid.

·         In all cases, the current material value of diamonds and gemstones and the current rate of gold will be decided at the sole discretion of Jewel Mantra. Please also note that we will deduct value of any offer availed (including any discount or free gift) at time of purchasing the product, if applicable in your case

 

Are there any charges for shipping the product?

We offer FREE return shipping within the Lifetime Exchange and Buyback policy.

 

What are the conditions for the Policy?

·         The product should be original and accompanied with Original Product Certificate, Original Invoice and Bills.

·         In case the customer cannot produce the original certificate, we will send the product to the Lab for recertification before processing request. The shipping cost and the cost of such certification shall be borne by the customer.

·         Please note that products purchased at www.jewelmantra.com cannot be returned or exchanged at Mahabir Danwar Jeweller or any partner brand showrooms